Terms and Conditions 


1.0      Definitions


‘Novel Events’ is the trading name of Novel Events Ltd.


‘Client’ means any individual, firm or body corporate, which makes a booking with Novel Events.



‘Event’ means the event or events the subject of the booking agreement form.

‘Artiste’ means any equipment / act / service supplied directly or sub-contracted by Novel Events.


2.0      General



All quotations made and bookings accepted are made subject to the following terms and conditions and no addition to or variation of such terms and conditions shall be binding unless agreed by Novel Events in writing.


For the removal of any doubt, the Client acknowledges that any contract or agreement entered into by Novel Events with any other body corporate or firm or individual whatsoever, for the provision by it or them of facilities or services in connection with Novel Events services, shall be entered into by Novel Events as agent for the Client.

3.0      Terms and Conditions of Bookings


This written contract confirms the verbal booking made between the Client and Novel Events. Failure to sign and return the contract is not sufficient to cancel the agreement.


Any amendments to the terms of the contract will be negotiated through Novel Events and must be confirmed in writing. 


The client agrees any enquiries / further engagements regarding supplied artistes, within twenty four months of the last performance date on this agreement will be arranged through Novel Events. A similar financial package shall apply, however such bookings are arranged.


Payment terms will be on the attached invoice. Deposits or pre-payments will be banked in the Novel Events ‘Client Account’ until satisfactory completion of event. Failure to adhere to the payment terms listed will result in monthly interest being charged at 5% above the Bank of England base rate.


Novel Events reserves the right to cancel / suspend provision of the agreed services if the payment dates are not adhered to.


Should the Client wish to cancel the event at any stage between 90 and 21 days (including weekends & bank holidays) prior to the event, the Client shall be liable for 70% of the minimum total cost. Should the Client cancel the event within 21 days of the date of the event, the Client shall be liable for the full cost of the event, unless otherwise agreed by Novel Events in writing.


The Client shall be liable for any costs incurred in repairing any damage to the premises / contents and equipment provided for the event, (including bespoke pre-ordered items), caused directly by the Client its employees or guests. All dry-hired / unmanned equipment / theming must be returned (or collected) in the same condition / quantities as on delivery / dispatch.


Any additional site visits / personal consultations after the contract has been signed will result in a daily fee of £200.00 + fuel.


Regarding late bookings contracts may be issued post-event for client’s records.


Where the client has sourced the venue it is their duty to supply a suitable and safe performing area. (Please call for dimensions / requirements of equipment). Unless otherwise agreed, the client must provide an electrical supply meeting or exceeding British Standards, where electrical equipment is to be used as part of the performance.




Suitable changing areas must be available to artistes expected to wear stage / required clothing.

Refreshments must be provided if the acts are required to set up a minimum of 2 hours prior to performance.

Parking for delivery vehicles / artiste vehicles is required, these will stay on site for the duration of the event, if parking is not available this will be charged at cost – Novel Events will not be liable for any disruption required in the movement of vehicles.


The arrival time should be sufficient to allow the setting up of equipment to satisfy the operating hours. This should take into consideration access and the amount of equipment to be set.


Novel Events and their artistes have full public liability insurance, however personal accident insurance is not included.  Clients requiring this cover should contact their own insurers well in advance.


Whilst every effort will be made to ensure the provision of the facilities detailed, Novel Events cannot be held responsible for shortcomings or conditions, which may affect the event and are outside their control. e.g. weather, acts of terrorism, fire etc.



With discounted multiple bookings Novel Events reserves the right to invoice for the full price of each piece of equipment / act should there be alterations to the schedule of dates. This will not override timescales of cancellation as laid out in subsection 3.6.

Novel Events reserves the right to charge for any changes requested by the Client to the standard agreed package.  This includes changes to timings, theme design and set up and rehearsal times.



Novel Events can accept no responsibility for any injury to Clients sustained whilst attending the event, save through negligence of Novel Events, its suppliers or agents.

If there is an extended delay between set by & operating times the client will be responsible for the security of all equipment.


4.0     Limitation of Liability



Novel Events shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of Novel Events including (but not limited to) act of God, war and / or terrorism, lock-out, industrial action, fire, flood, drought, tempest, mechanical or technical breakdown, or the suspension or cancellation of an event by third parties.


In the event that the Client shall have a claim against Novel Events in relation to bookings not supplied by Novel Events under the contract, Novel Events liability shall be limited to the price paid by the Client for such booking and shall not extend to any consequential loss of damage suffered. Novel Events liability under this condition 4.2 shall be in lieu of and to the exclusion of any other liability to the Client whatsoever provided always that nothing contained in the condition 4.2 shall exclude any liability of Novel Events for the death or personal injury suffered by the Client due to negligence of Novel Events or its employees.


In the event that the Client shall be dissatisfied with or have any complaint against Novel Events in relation to any goods or services supplied by Novel Events under the contract the Client must notify Novel Events in writing of the dissatisfaction or complaint within seven days of the event concerned.  Failure to comply with this condition 4.3 shall debar the Client from making any claim against Novel Events at a later date save for a claim relating to death or personal injury suffered by the Client due to negligence on the part of Novel Events or its employees.


The Client agrees that the limitation of liability in this condition 4.0 is fair and reasonable. Novel Events will endeavour to honour its commitments as detailed in the Proposal, but reserves the right to amend or alter all or part of the Event.